User experience trumps technology

I have never tried Chase’s check deposit feature through their app, but if I did, I imagine it would go something like this.

Unless the user experience is well thought-out and refined, even the best new technology is worthless.

One thought on “User experience trumps technology

  1. I’ve never used Chase’s, but I have used USAA’s and the experience was pretty awesome. The other post seems like an over-dramatization. There is still quite a bit of convenience added. Maybe not so much if you live in Chicago, because there’s probably a Chase ATM in your living room.

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